Wellness, in the heart of Notting Hill
A one-of-a-kind London wellness and lifestyle club. Designed for modern lives.
Loved by
The Art of Living Well
When I created Cloud Twelve, I set out to build more than a wellness space— I envisioned a sanctuary in the heart of Notting Hill, designed for everyone. Inspired by my years spent living in Japan, where balance, ritual, and quiet moments of care are deeply woven into daily life, I wanted to bring that sense of intentional living to London.
A place where healing, connection, and community come together under one roof, offering a moment of calm from the pace and pressure of London living. At its core are three distinct pillars: a luxury spa for deep restoration, a holistic wellness clinic for personalised care, and a thoughtfully designed kids’ club that brings play, learning, and imagination to life.
Here, wellness is not a luxury, but a way of being. Welcome to the club—it’s more than a lifestyle, it’s a place to feel whole again.
“Best Private Members’ Club for Families in London”
Learn, play, grow in the heart of Notting Hill
Discover your Cloud Twelve
Whether you’re seeking restorative spa experiences to celebrate a special moment in your life, holistic and alternative wellness practices to prioritise your health, or a vibrant kids’ club designed to inspire play and imagination, Cloud Twelve offers thoughtfully curated spaces for relaxation and connection. There is something for every moment of your day. Explore all that we have to offer and find your own Cloud Twelve.
The £100 Massage or Facial
For a limited time, experience one of London’s most celebrated wellness destinations for just £100!
Choose between our Essential Massage or Essential Facial — with treatments delivered by our expert team at Cloud Twelve, the destination recognised for exceptional wellness, beauty and restorative treatments.
What's On
Discover upcoming events at Cloud Twelve—from wellness experiences to family-focused activities and beyond. A place to experience, connect, and be part of a like-minded community.
- Thu 22nd Oct 2026
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- Tue 24th Nov 2026
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- Fri 30th Oct 2026
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- Sat 12th Dec 2026
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What our guests have to say
I had my naturopathic consultation call with Jenya today and absolutely loved it!
Going from being on Dienogest and experiencing no symptoms, to then being hit with lots of symptoms on day one of my first bleed, has been intense. And I know I decided to do this. I want to do this because I would like to manage my symptoms naturally — not just for me, but also to help other women.
My symptoms before the call had been horrendous. After being OK for eight months, suddenly spending the day with brain fog, fatigue, joint pain, cold feet and an achy pelvis had completely exhausted me.
Jenya reminded me that this is also a withdrawal from the medication. My body is transitioning and rebalancing, and I’m so grateful to be working with Jenya. Somehow, two hours felt like five minutes. I could genuinely talk about women’s health with her for hours and hours.
I’m so excited to continue this naturopathic journey, learning more about my body and tracking my symptoms and triggers along the way.
It’s honestly so refreshing to talk to someone who completely gets it. If I told my GP I was experiencing knee pain during my period, I’d probably be told it was health anxiety again… but Jenya gets it!
Having someone listen to all the random symptoms I experience without making me feel like I’m imagining them is such a refreshing feeling.
The best face massage I’ve ever had, and I absolutely loved the steaming during the treatment. I’ll definitely be back.
The facilities are beautiful and it’s the perfect place to enjoy a day off. The hospitality from the staff it’s what made also the experience a 10/10 🙂 definitely will be coming back to try other treatments
When my friend shared your video, I knew I had to book an appointment. I wasn’t sure what to expect, but the experience surpassed my expectations. Ilona was amazing—she reassured me throughout and made me feel incredibly calm after the treatment. I loved enjoying the hair treatment tea afterwards while listening to the meditation sessions. Ilona also informed me about the best shampoo and scalp treatment to use at home. I can’t wait to book my second session.
One of the best hair spas I have ever had. My scalp never feels so clean and rejuvenated! Will be back definitely 🙂
two weeks before a deep tissue massage. Felt completely relaxed and calm afterwards both times. The therapists were wonderful and managed to successfully alleviate the tension in my shoulders. The spa area looks great, the atmosphere is very calming and there are never too many people. The neighborhood in Notting Hill where it situated is also amazing. Five stars! Will definitely come again.
I used the changing room, relaxation area and salt chamber during my visit which were all very good. The ambiance of the spa is very relaxing and all staff I spoke to were very nice.
Thank you Karyll and all staff members I spoke to for making this a very enjoyable afternoon.
The staff was Wonderfull and attentive to my needs and the therapist made me feel very comfortable and at ease with the service, with the perfect pressure that I had requested. I arrived early and used the thermal suit before my service and the sense of relaxation and detoxification was incredible. A beautiful little getaway from busy London. 100% recommended.
We had such a gorgeous afternoon. We had the spa to ourselves. Great facilities – I particularly enjoyed the steam room, salt room and the meditation / relaxation beds.
It was my first time having a massage on a quartz bed – the feeling of being transported to the beach just adds to the relaxation.
And they are all so friendly and welcoming and the spa is so chilled out and relaxing. Absolutely loved my Spa Day Classic experience. Highly recommend it.
