About
We are a luxury wellness and lifestyle club offering holistic health, advanced treatments, and immersive experiences designed to support mind, body, and family wellbeing in the heart of London.
Named best massage in London by:
Loved by
Who We Are
Cloud Twelve is a luxury wellness and lifestyle destination in the heart of Notting Hill, London, designed to nurture mind, body and family life under one roof. Spanning three beautifully curated floors, Cloud Twelve brings together an award-winning spa, holistic wellness clinic, luxury salon and immersive family club to create a unique urban sanctuary for members and visitors alike.
Rooted in a philosophy of wellbeing, sustainability and community, Cloud Twelve blends natural therapies with modern science to offer personalised experiences that restore balance, relaxation and vitality. From indulgent spa treatments and advanced wellness therapies to enriching children’s spaces and family-focused services, every detail has been thoughtfully designed to inspire healthier, happier living.
At Cloud Twelve, wellness is more than a service — it’s a lifestyle
Our Story
From a bold vision to a thriving wellness destination, discover the defining moments that shaped Cloud Twelve’s journey and community.
Cloud Twelve's Philosophy
Everything we do is guided by six main principles. We believe in:
Achieving emotional, mental and physical balance, with a dose of fun
We believe that achieving emotional, mental and physical balance is the key to living longer and happier.
We can restore our equilibrium by harnessing the healing powers of nature through herbs and natural remedies passed down from our ancestors, and taking time to enjoy the simple things in life: eating well, relaxing, laughing and sipping a glass of bubbles with friends.
Together we do more – we believe in sharing experiences and creating a connected community
Togetherness gives us a beautiful and safe sense of belonging. Our unique space is a sanctuary to bring together friends and families alike.
A relaxing home away from home, where sharing ideas, enjoying new experiences and making long-lasting memories go side by side.
We support global citizenship: our community starts in Notting Hill, but spreads far beyond any borders.
Beauty all around, inside and out
Real beauty comes from the core. We believe in a holistic approach, where fresh organic nutrition, natural spa therapies and mindfulness work in harmony to achieve sound physical and emotional inner beauty. After all, a healthy body and mind means a radiant outer glow.
Feeling beautiful and looking beautiful go hand in hand. Whether you’re looking for a tailored nutrition programme or some well-earned ‘me time’ in the salon, our team of experienced therapists can help you to achieve the best version of you, inside and out.
The power of learning, through enriching, open-ended experiences for all age groups
We believe that grown-ups and children never stop learning. From our magical children’s play and learn space, rich in interactive details, to inspiring events and seminars for adults, we offer enriching learning opportunities for all age groups.
Above all, Cloud Twelve’s ever-evolving community is a constant source of inspiration and connectivity. Sparks of creativity and reassurance fly when we surround ourselves with friends old and new; often a casual conversation can be as invaluable as advice from the experts.
Conscious living – minimising our impact on the source of essential nourishment
We want to create a unique environment, offering organic, natural and sustainable solutions to support our modern lifestyles. Responsible living practices and the protection of the environment are key principles of the Cloud Twelve philosophy, and we hope to share with members our enthusiasm and passion for greener, more responsible and sustainable living.
In our polluted environment today, it can be challenging to access clean, toxin-free drinking water. Our state-of-the-art purification technology ensures only the purest drinking water is found throughout our club.
Love
Love is at our core and drives everything that we do, extending from our staff and clients to our environment. By taking time to look after and nurture ourselves, our loved ones and the world we live in, we start an infinite, positive ripple effect on the mind, our emotions, and ultimately our interactions with the world around us. Love is what makes us complete. Love is all there is.
Our team
The Cloud Twelve family brings together a team of experts hand-picked for their talent, creativity, specialised knowledge and exceptional working history.
Our Awards & Achievements
Social Responsibility
Guided by conscious choices and compassionate values, our commitment to people, planet and wellbeing shapes everything we do at Cloud Twelve.
Vegan principles
Cruelty-free products and plant-based wellness choices throughout our spaces.
Sustainability
Thoughtful practices that reduce waste and support a more sustainable future.
Paperless initiatives
Digital-first experiences designed to minimize unnecessary paper use.
Ethical/wellness values
Holistic wellness rooted in integrity, mindfulness, and conscious care.
Community responsibility
Supporting local communities through meaningful partnerships and initiatives.
Eco-conscious materials:
Carefully selected materials with sustainability and longevity in mind. Clean beauty standards: High-quality formulations and treatments free from unnecessary harsh ingredients.
Energy-efficient operations
Reducing energy use through thoughtful and efficient daily practices.
Non-toxic environment
Creating clean, calming spaces designed with wellbeing in mind.
Mindful consumption
Encouraging intentional choices that support people and the planet.
What We Offer
Discover thoughtfully curated experiences designed to support wellbeing, beauty, family and holistic health — all under one luxurious destination.
Spa
Recognised by VOGUE as one of London’s Top Ten Day Spas, Cloud Twelve is a serene, Bali-inspired retreat in the heart of the city, offering an oasis of calm where wellness, relaxation and rejuvenation come together.
Kids Club
Learn, play, grow in the heart of Notting Hill. Welcome to our Kids Club, a bespoke area where parents and children alike can feel inspired to play and learn together or independently.
Wellness
Our urban Wellness Clinic combines evidence-based medicine with natural therapies to deliver personalised treatments and programmes that support long-term health, vitality and overall wellbeing.
Longevity
Step into the future of wellness at Cloud Twelve’s Longevity Lounge. Discover a curated collection bio-hacking to optimise performance, enhance recovery, and support long-term health, vitality and longevity.
Memberships
Exclusive memberships designed to elevate your wellbeing journey, with access to luxury experiences, holistic services and family-focused benefits.
Events
From inspiring wellness workshops to mindful gatherings to family-fun parties, our events are designed to connect, educate and elevate wellbeing within our community.
