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Meet the Team

The Cloud Twelve family brings together a team of experts hand-picked for their talent, creativity, specialised knowledge and exceptional working history. Committed to providing each member a world-class experience, their service stretches far beyond best practices to ensure every element of the journey throughout the club is special and memorable.

Jenya Di Pierro

Jenya Di Pierro is the Founder & CEO, Naturopath, Herbalist & Homeopath of Cloud Twelve. Inspiration for Cloud Twelve developed through Jenya’s work and experiences in the field of holistic well-being, and her passion for harnessing the healing power of nature to support the mind and body. 

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Jenya Di Pierro

Founder & CEO, Naturopath, Herbalist & Homeopath

BA, MA, AMH, ANP
Paolo Di Pierro

Paolo joined Cloud Twelve as project manager and technology officer, responsible for the management and operation of technology infrastructure, marketing and social media strategy. 

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Paolo Di Pierro

General Manager

BSc, MSc, MPM
Zhenya Rudman

Zhenya has been part of the Cloud Twelve team since its inception, joining as the project director in 2015. Now general manager, Zhenya is responsible for developing and overseeing all aspects of the club’s operations across its spa, salon, wellness clinic, family space and brasserie facilities.

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Zhenya Rudman

COO

BSc
Sanae Baba

Japanese-born Sanae started her journey in complementary health in 2003. Trained in traditional Chinese medicine and acupuncture at the College of Naturopathic Medicine, and in craniosacral therapy at the College of Craniosacral Therapy.

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Sanae Baba

Acupuncture, Craniosacral, Acupressure, Reflexology

ANP, CThA
Victoria Cooper

Victoria Cooper has been a member of the Association of Registered Colon Hydrotherapists (ARCH), the leading professional body for UK hydrotherapists, since 2001. She is also qualified in hypnosis, with a certificate earned from CARA (accredited by the General Hypnotherapy Standards Council UK).

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Victoria Cooper

Colonic Hydrotherapist and Hypnotherapist

ARCH, Hypnosis, certificate earned from CARA (accredited by the General Hypnotherapy Standards Council UK)
Jen Walpole

Jen Walpole is a registered Nutritional Therapist specialising in women’s health, specifically fertility and hormone balance. She is a member of BANT (The British Association of Nutritional Therapists) and the CNHC (Complementary and Natural Health Care Council).

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Jen Walpole

Nutritional Therapist

DipCNM, mBANT, rCNHC
Dr Alvin Penalosa

Dr. Alvin Penalosa, MD is a medical doctor registered under the UK General Medical Council with registration number 7005506. He has been working in the field of Aesthetic Medicine since 2013.

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Dr. Alvin Penalosa

Medical Doctor & Aesthetic Medicine Practitioner

GMC Registered & Certifications in dermal fillers for aesthetic applications, botulinum neuromodulation injections for cosmetic use, Profhilo injectables, as well as Aqualyx for fat dissolving.
Kristina Kennedy

Kristina is a UKCP, MBACP, Integrative Psychotherapist and EMDR Therapist to support you on your way towards clarity, understanding and change. 

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Kristina Kennedy

Integrative Psychotherapist and EMDR Therapist

BA, Integrative and Transpersonal Psychotherapist accredited by the UKCP and member of BACP, PCC level transformative coach from the ICF, EMDR therapist
Ged Ferguson

With the College of Integrated Chinese Medicine (CICM), Ged is a combination 5 Element and TCM acupuncturist, as well as a Bio-Dynamic Cranio-Sacral therapist with the Cranio-Sacral Educational Trust (CTET).

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Ged Ferguson

Acupuncturist

BSc, Lic Ac, MBAcC, CST (Dip)
Arantxa De Dios

Arantxa is a Certified Hypnotherapist, Licensed NLP practitioner and Transformational Coach based in West London.

She’s passionate about helping you overcome the challenges stopping you from achieving happiness, maintaining healthy relationships and reaching your full potential.

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Arantxa De Dios

Hypnotherapy - NLP - Coaching

Hypnotherapy and Nlp: The Salus Academy accredited by British institute of hypnotherapy and Nlp Transformational coaching: Animas accredited by the International Coach Federation, the European Mentoring & Coaching Council, and the Association for Coach
Makiko Wood

Makiko trained in cosmetic acupuncture with Acuregen in London and is a member of The Acupuncture Society. She also trained in healing with The Healing Trust. With more than a decade of experience in a variety of physical therapies, Makiko realised that a person's state of health often shows in their skin - such as facial lines, expressions and blemishes.

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Makiko Wood

Facial Acupuncturist & Quantum Healer

MAcS CNHC
Sue Mills

Sue Mills is a Neuro-Muscular Activations therapist and musculoskeletal chartered physiotherapist. 

Sue qualified as a chartered physiotherapist in London in 1986 and then went on to work at UCH and other London hospitals before moving back south to Southampton hospital and then set up a private clinic in Hampshire in 1990.

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Sue Mills

Physiotherapist

MCSP
Tiffany Hall

Tiffany is a qualified trichologist offering bespoke treatments for those suffering from hair loss and scalp concerns. Tiffany has over 15 years of experience in the hairdressing industry, specialising as a hair colour specialist. 


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Tiffany Hall

Trichologist

Qualified Trichologist with 15 years of experience in the hairdressing industry
Carla Vercruysse

  • UKCP Accredited 

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Carla Vercruysse

Integrative Psychotherapist

UKCP Accredited

Alexandra’s philosophy is based on a multi-disciplinary approach to dealing with physical, mental, and emotional health conditions as well as the influence of the environment in which we live and work.

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Alexandra Berthault

Crystal Healer, Health & Cancer Coach

mFSEM, CH, EH, SEMP,mANP, mGNC,mUKIHCA